HubPage: Airport Guide: London Heathrow Airport: Terminal 3 Arrival Facilities

London Heathrow Airport


London Heathrow Terminal 3

Arrival Facilities


    Terminal 3, the long haul terminal, can be extremely busy especially first thing in the morning when most North American and Australasian flights arrive. Allow plenty of time for immigration, baggage reclaim and customs. Patience is definitely a virtue when arriving at T3.


Arrival Area Services - Airside
    After disembarking follow the signs for Arrivals for Baggage Reclaim; Transfers if you are connecting to another flight.

Luggage Trolleys: In Baggage Reclaim - plentiful and free.
Toilets: Facilities with baby care and disabled facilities in Baggage Reclaim opposite carrousel 4.
Pay Phones: In Baggage Reclaim.
Currency: Two Bureaux de Change in Baggage Reclaim. Thomas Cook open 05:15 - 22:00 and Travelex open 05:15 - 21:30.





Arrival Area Services - Landside
    After Immigration and customs the full Arrivals Terminal facilities are available.

Arrivals area map

Toilets: Upstairs on the mezzanine floor waiting level. Disabled facilities available but getting there is by lift/elevator and not convenient.
Pay Phones: Plentiful, some with fax facility in main Arrivals hall.
Currency: Three Bureaux de Change. Thomas Cook, open 05:30 - 22:30, and Travelex, open 24 hours, are in the middle of the Arrivals floor. Travelex have an additional booth towards the car rental desks.
ATMs: Two near the Booksplus news shop - Barclays and Midland provide facilities for most international and domestic cards.
Information Desk: In middle of main Arrivals area near the Bureaux de Change.
Smoking Area: There is a smoking area beside Café Select.
Meeting Point: Centrally located in Arrivals area.
Postal Services: Mail box / stamp machine in front of Information desk.
Left Luggage: On extreme right hand side of hall between Exits 1 & 2. Open 05:30-22:30. Costs £2.50 per item for up to 6 hours, £3.00 for 12 hours, £3.50 per 24 hour period.
Food and Drink: Meals, snacks and drinks available.
Shopping: There is a news shop / bookstore and a map shop. Extra outlets available on Departures level.
Car Rental: Major companies have desks on right of terminal towards Exit 1. Make your rental car reservation online at Airwise Travel.
Hotel Reservations: There is a hotel desk near the Information desk. Book a hotel online with Airwise Travel.
Parking: Access to Short Stay car park by lift to Departures level and covered walkway.
Taxi: Taxi rank on forecourt. Follow signs to Exit 2.
Train: Follow signs to the Underground or Heathrow Express for services to London. Access ramp and stairs between Exit 1 & 2.
Bus services: Limited services available at bus station through Exit 2. Most buses also stop at the main coach station. Follow the signs.

Arrivals area map
Ground transportation from Heathrow Airport.



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