 | Toilets: Throughout the lounge. There is a toilet area with disabled and baby change facilities as you enter from passport control. |
 | Pay Phones: Available throughout the lounge. |
 | Currency: Four Bureaux de Change - two Thomas Cook, open 05:00 to 22:00, and two Travelex, open 05:30 to 21:30. |
 | Information Desk: There is an information desk immediately in front of you after you go through security and passport control. |
 | Smoking Area: Smoking is permitted in designated areas of lounges. |
 | Postal Services: Mail box immediately after you go through security and passport control. |
 | There is a reasonable selection of catering outlets. They are located throughout the concourse. |
| Meals and Snacks | |
|
| Costa Coffee Boutique | Coffee and pastries |
| Garfunkel's * | Table service restaurant |
| Laurentis | Coffee shop |
| McDonalds | Burger restaurant |
| Seafood & Oyster Bar | Seafood |
| Upper Crust | Sandwich bar |
|
| Refreshments | |
|
| AMT Espresso | Coffee counter |
|
| Drinks | |
|
| Garfunkel's Bar | Bar |
| Weatherspoon's | Traditional pub |
* There are two Garfunkel's restaurants. One at each end of the concourse.
 | Shopping: The Airside lounge has a very wide range of outlets, probably the best of all Heathrow's terminals. |
|
| Allders | Duty & Tax Free |
|
| Austin Reed | Men's clothing |
|
| Bally | Shoes for men and women |
|
| Berry Bros & Rudd | Wine store |
|
| The Body Shop | Skincare and cosmetics |
|
| Books, etc | Books |
|
| Boots | Pharmacy |
|
| British Museum | Gifts and mementos |
|
| Burberry | Clothes and gifts |
|
| Caviar House | Seafood |
|
| Chocolate Box | Chocolates and candies |
|
| Church's | Shoes |
|
| Cigar House | Smoke shop |
|
| Daks | Leisure ware |
|
| The Disney Store | Cartoon based gifts |
|
| Dixons | Electrical goods |
|
| Esprit | Clothes |
|
| Gassan Diamonds | Jewellery |
|
| Hamleys | Toy shop |
|
| Harrods | The department store |
|
| Hermes | Fashions |
|
| HMV | CDs & tapes |
|
| Jaeger | Leisure wear |
|
| Liberty | Gifts |
|
| Links of London | Jewellery |
|
| Mappin & Webb | Jewellery |
|
| Mulberry | Fashions |
|
| Thomas Pink | Shirts |
|
| Rolling Luggage Company | Bags & baggage |
|
| The Scotch House | Clothes and gifts |
|
| W H Smith | Books, magazines, newspapers |
|
| Smythsons | Gifts |
|
| Studio 55 | Gifts |
|
| Sunglass Hut | Sunglasses |
|
| Swatch | Watches |
|
| Tie Rack | Ties and scarves |
|
| Watch Station | Watches |
|
| World of Whisky | Whisky specialist |
|
| World | Duty & Tax Free |
|
|