London Stansted Airport Lost Property Information

Lost on the Plane

For items left on an aircraft contact the airline.

Lost in the Airport

For items lost or found in the terminal, a lost property service is provided by Excess Baggage. Located in the International Arrivals meet and greet area, the office is open daily from 06:00 - 22:00 (6am-10pm).

You can report a lost item online here.

Excess Baggage can be contacted on 0330 024 0099, or by email.